Financials Services
It is of great importance for all financial organizations to sustain constant efforts in reducing costs, unnecessary administrative procedures, optimizing all internal procedures, and improving the quality of customer service. Introducing the appropriate software solutions and following the best world practices, financial companies can help their employees to work more efficiently. Customers receive better services which increase their satisfaction. Specialized solutions for financial institutions facilitate the automation and optimization of all business activities and processes while helping reduce expenses.
Features and Benefits
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Integrated sales, marketing, and support services to customers aiming at optimal service levels
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Easy adding and updating the changes related to regulations and legal correspondence
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Improved banking services through using multiple channels such as ATM, call centers, teller systems, etc. as well as maintaining continuous contact with the customers
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Integration with other applications to manage processes associated with the organization activity
Branch Operations
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Manage your branch in an easy and intuitive way.
Allows you to effectively control operations over a multi-branch structure. Manage user permissions by branch, set up specific bank accounts, customer (the debtor), and supplier (creditor) lists, and even control the visibility and allocation of stock across multiple branches. -
Separate branch operations
Assign customers, managers, suppliers, bank accounts, products, and jobs to specific branches, allowing only those that are associated with a particular branch’s operations to be used. This allows the accounting system to maintain a clear separation of branch transactions, personnel, and assets.
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Control user permissions
Create user-permissions on what staff can see and report on for each branch or the entire business, providing controls on staff access and visibility. -
Branch reporting
With a separation in accounting, reports are able to disclose how each branch is performing or operating as a unit of the business. Find out which are your most profitable branches and why.
Construction
Management and realization of projects in construction companies require strict planning in order to deliver them in the pre-defined terms and budget. The companies which invest in appropriate IT tool to help each phase of the project realization become more efficient, achieve a higher level of customer satisfaction and increase the productivity of the entire company.
Specialized business management solutions for construction companies and property development require flexible opportunities for executing complex business activities in the sector. IT systems help for improving the relationships with customers and vendors and reducing various costs. Using an integrated business management system in construction business streamline business processes like:
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Automated management and track of all activities through the different project stages.
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Improved key business processes for better productivity and profitability
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Individual access to important financial data – a basis for informed decision-making
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Monitoring of the financial results in various objects, sub-objects, departments, and groups, etc.Facilitated communication among employees
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Better cooperation among employees through web portals and shared knowledge base.
Features and Benefits
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A single information system and automated flow of the critical business processes – from purchase order to allocation and supply for costs and operations optimization.
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Fast access to current data – follow up of customer history and products from different locations.
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Strict monitoring of the quality of goods.
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Automatic track of goods from supplier to retailer.
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Monitoring activities per warehouses and departments.
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Reduction of the volume of the discarded goods and lower expenses associated with their inventory.
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Optimized shipping processes.
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Use of diverse metrics for assessing the performance of separate warehouses and departments.
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Use of demand forecast templates that optimize stock inventory and enhance customer satisfaction.
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New channels of communication with customers by building Web-based systems – cost-effective, and easy to build and use.
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Faster and more flexible response to the unique customer needs – specific package, label, delivery conditions, etc.
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Real-time business analysis and report generation.
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Making optimal management decisions.
Distribution
The contemporary business environment exposes a number of challenges to the distribution companies associated with increasing competition, stricter standards conformity, shrinking margins, and higher client expectations. New and innovative distribution channels constantly emerge, while existing ones are expanded by the introduction of new methods. To cope with these changes and challenges, distribution companies should focus on more effective and advanced current practices for making successful business.
Features and Benefits
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Effective operation management in every store, warehouse, and head office
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Control and support of a common database for all shops, including items, clients, suppliers, individual offers, discounts, loyalty programs, etc.
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A quick search for items by many different characteristics
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Price setting improvement due to availability of current data
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Management of service offers – transportation, delivery, installation, etc.
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Supply chain optimization
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Up-to-date data regarding stock availability in stores and warehouses
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Support of mobile devices and bar-code readers
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Reduced pay-desk time, and more satisfied customers
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Improvement in customer services through support and maintenance of the relationships with them via various communications channels
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Management of complex transactions, special offers, and coupons
Track of orders and returns -
Management and follow-up of marketing campaigns
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Gathering and analysis of big data amounts via diverse channels in order to deliver faster and more adequate responses to customer inquiries.
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Enhanced planning and forecasting
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Fast adjustment to changes in customer behavior
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Real-time analyses and reports
Logistics
Transport business is one of the most dynamic and fast-growing industries today. Access to actual information, optimized business processes, effective planning of services, and quality control is of great importance for all companies, offering transport, forwarding, logistics, shipping agencies, etc.
Features and Benefits
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Management of different types of documents, connected to the transport activities
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Full view over every transport or forwarding request – freight, load and unload places, pallets, etc.
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Registration and execution of transport request
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In Route administration and the route passes registration
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Vehicle amortization assessment
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Fleet management – vehicle types and detailed features for them, service management and registration, etc.
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Improved customer service
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Optimized transport costs and operations
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Cash flow and reporting management – revenue and cost for driver, route, route passes, destination, etc.
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Integration with internal and external applications
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The efficiency of the used resources – route, vehicle, destination, driver, etc.
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Opportunity to conduct real-time analyses for optimal decision-making
Manufacturing
Manufacturers of machinery, machinery parts, and components create highly complex products while complying with strict industry standards and meeting the challenges of intense global competition. All this is accompanied by difficulties in the pricing of finished products. Customers, in turn, want products that meet their special needs with minimal maintenance and at the lowest possible price.
Successful manufacturing companies should be able to predict changes in demand and to respond adequately to each change. Specialized solutions for manufacturers of machinery and equipment meet industry specifics by supporting the data exchange and the efficient management of all business processes. The solutions cover all phases of the production cycle – from planning, through bidding and design to manufacturing and after-sales service.
Features and Benefits
• Streamline operations through all stages of production and reduce associated costs
• Straightforward methods for complex or parallel production
• Improves collaboration with suppliers and partners
• Shortened planning periods due to access of key data
• Prompt responses to the changing of customers’ demands
• Differentiating company’s products from others on the market
• Complete overview of customer history and information
• Redirecting customer requirements directly to manufacturing operations, supply and distribution
• Prompt delivery of the manufactured goods to customers
• The ability to integrate the information from after-sales service including a variety of services, warranties, maintenance, and spare parts control with the financial and production systems
• The ability to make more informed and timely decisions using accurate data in real time
Retail
The dynamic and ever-changing retail sector offers non-conventional opportunities, as well as unexpected challenges. Retailers have at their disposal a wide range of diverse channels to reach their clients in a time when ensuring brand and product commitment and loyalty becomes a complex task.
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Features and Benefits
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Effective operation management in every store, warehouse, and head office
-
Control and support of a common database for all shops, including items, clients, suppliers, individual offers, discounts, loyalty programs, etc.
-
Quick search for items by many different characteristics
-
Price setting improvement due to availability of current data
-
Management of service offers – transportation, delivery, installation, etc. Supply chain optimization
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Up-to-date data regarding stock availability in stores and warehouses Support of mobile devices and bar-code readers
-
Reduced pay-desk time, and more satisfied customers
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Improvement in customer services through support and maintenance of the relationships with them via various communications channels
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Management of complex transactions, special offers and coupons Track of orders and returns
-
Management and follow-up of marketing campaigns
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Gathering and analysis of big data amounts via diverse channels in order to deliver faster and more adequate responses to customer inquiries.
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Enhanced planning and forecasting
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Fast adjustment to changes in customer behavior
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Real time analyses and reports